Methodology

• Requirement Analysis: The best solution begins with understanding the question. To develop the right strategy, we first gain a deep understanding of our client’s needs and expectations.
• Planning: A no-nonsense approach to project management, which includes developing implementation and exit strategies for complex projects. This covers:
  1. Risk
  2. Schedule
  3. Communications
  4. Scope Management
  5. Managing workplace disruption
  6. Cost containment
• Preparation: We employ, equip, and integrate the right team for the job. We ensure the right skill mix and experience level to ensure our technical solution is both sound and cost-effective.
• Predictable and Repeatable: Experience has taught us to model our approach after past successes, developing strategies that can be systematically implemented with predictable results.
• Implementation: We execute the plan but retain the flexibility to adjust and revise when requirements or circumstances necessitate changes.

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Quality Assurance

• Senior supervision is provided throughout the project.
• All new technicians undergo certification training.
• Technicians receive one week of on-the-job (OJT) training.
• All technicians must achieve Dell Certified System Expert (DCSE) certification.

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Strategic Partnership

Over the years, we have developed strong alliances and synergies with our partners that enable us to meet our customers’ needs. We are committed to building a progressive and innovative team based on trust, collaboration, and shared interests. This approach provides our customers with relevant and cost-effective solutions.

Our Team Approach and Capabilities:

• Seamlessly integrated to solve our customers’ requirements.
• Maximize our ability to deliver core capabilities while minimizing risks to product/service delivery.
• Build competitive teams.
• Leverage complementary products and services to benefit our customers.
• Pass on price advantages and discounts.
• Provide technical/engineering support.
• Offer access to new markets that can be leveraged for customer benefit.
• Integrate cutting-edge IT technologies, software development expertise, project management, and best practices from multiple industry experts.

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Requirements Determination

To determine the best strategy for the right solution, we first seek to understand our client’s needs and expectations. We focus on detail and collaborate closely with our clients and partners to ensure we meet their requirements effectively.

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Planning

Our planning process involves a straightforward project management approach to develop implementation and exit strategies for complex projects. This includes:

1. Risk
2. Schedule
3. Communications
4. Scope Management
5. Managing workplace disruption
6. Cost containment

We stick to the plan for both systems deployment and maintenance services.

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Preparation

We bring together the right team with the appropriate skill mix and experience to ensure that our technical solutions are both effective and cost-efficient.

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Implementation

We execute the plan but retain the flexibility to adjust and revise it when necessary, based on changes in requirements or circumstances.